We are a manufacturing company, with our factory in the village of Walkerburn, about 30 miles due south of Edinburgh.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Shipping And Handling
On a day to day basis however, we aim to turn all orders around in a maximum of 7 days, however all our items are made by hand so please allow up to 28 days for delivery. We will try to meet your deadlines, but please understand that this may not be achievable all the time and we appreciate as much notice as possible. All UK parcels are sent overnight.
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security
We are commited to looking after your security and assure you that your transaction is completely safe and secure.
We entirely manufacture all the products sold in this catalogue and we therefore guarantee your satisfaction.
Ballantynes of Walkerburn Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.